Delivery
What delivery options are available?
We offer home delivery for all our products; however, certain products, such as accessories and kennels, may be delivered to a pickup point.
What should I do if my package is damaged?
We advise our customers to inspect the package in the presence of the delivery driver. In the event of damage, you can refuse the delivery.
If you have nevertheless accepted the package, you have 48 hours to notify us of any damage that occurred during transport.
How do I return my product?
You have 14 days after receipt to return an item.
Return shipping costs are the buyer’s responsibility.
Payment
What payment methods are available?
Possible payment methods are:
- Bank card
- PayPal (up to 4 interest-free installments)
- Apple Pay